At LureColor, we want every customer to have a positive experience with our lure blanks and fishing products.
If there is an issue with your order, please contact us and we will help find the best solution.
1. Return Period
You may request a return within:
14 days after receiving your order
To qualify:
• Product must be unused
• Product must be in original condition
• Original packaging should be included
2. Non-Returnable Items
Because lure blanks and custom fishing products are often purchased for specific projects, we cannot accept returns for:
• Used products
• Modified products
• Painted or customized lure blanks
• Products damaged through user modification
3. Damaged or Incorrect Orders
If your order arrives:
• Damaged
• Missing items
• Different from what you ordered
Please contact us within:
7 days after delivery
Please provide:
• Order number
• Photos of the issue
• Product details
We will review and provide a replacement, refund, or appropriate solution.
4. Refund Processing
Approved refunds will be processed to the original payment method.
Processing times may vary depending on your payment provider.
5. Return Shipping
Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
Before sending any return, please contact our support team first. We will provide the correct return instructions and return address based on your specific situation.
Please do not send items back without prior approval, as returns sent to an incorrect location may not be accepted.
6. Return Shipping
A 5% restocking fee may apply to eligible returned items to cover inspection, processing, and restocking costs.
This fee does not apply to items that are returned due to damage, defects, or incorrect shipments caused by LureColor.
7. Contact Us
Questions about these Terms:
Email: contact@lurecolor.com
